arcserve-KB : How To Mount a D2D Recovery Point to a drive letter (volume) or an empty NTFS folder

Last Update: 2015-08-19 23:24:08 UTC


Mount Recovery Point provides the ability to mount a recovery point to a drive letter (volume) or an NTFS folder, to view, browse, copy, or open the backup files directly in Windows Explorer.

Note: For CA ARCserve Central Host-Based VM Backup, the recovery points are mounted on the backup proxy system.

Steps To Follow :

1) From the CA ARCserve D2D home page (or CA ARCserve D2D Monitor), select Mount Recovery Point.

Mount or Dismount Recovery Point

2) After the Mount Recovery Point dialog opens. In the Select and Mount Backup Volume section, specify the backup source. You can either specify a location or browse to the location where your backup images are stored.

You can click the green arrow icon button to verify the connection to the specified location. If necessary, enter the Username and Password credentials to gain access to that location.

3) The calendar view highlights (in green) all dates during the displayed time period that contain recovery points for that backup source.

4) Select the calendar date for the backup image you want to mount.

Note: A clock icon with a lock symbol indicates that the recovery point contains encrypted information and can require a password to mount the recovery point.

5) Select a recovery point ( Full or Incremental)  that you want to mount and the corresponding backup content (including any applications) for that recovery point is displayed below.

6) Locate the Volume that you want to mount and click Mount

You can mount the recovery point to a drive letter (volume) or an empty NTFS folder.

Note: If a volume is mounted already, you cannot mount it again from the same recovery point

Mount Recovery Point dialog

7) The Mount Recovery Point dialog opens.

8) Select  whether you want to mount to a volume or path . From Drop down select Volume or provide the path accordingly.

9) If the selected recovery point was encrypted, provide the encryption password and click OK

The selected backed up volume is mounted and displayed in the List of Mounted Volumes on the Mount Recovery Point dialog. You can now use Windows Explorer to view, browse, copy, or open the backup files

You cannot delete any backup files from Windows Explorer.

IMPORTANT NOTE:   When the mounted recovery point is no longer needed, the best practice is to dismount it. Otherwise, the mounted recovery point prevents the CA ARCserve D2D backup from performing a session merge/purge operation



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