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arcserve-KB : How to browse to the recovery points which are in a remote shared folder during the BMR (Bare Metal Recovery) process?

Last Update: 2016-11-23 17:24:53 UTC

Last Modified Date:    05/07/2010
Document ID:    TEC520287
Tech Document
Title:  How to browse to the recovery points which are in a remote shared folder during the BMR (Bare Metal Recovery) process?


This document explains about the steps to browse to the recovery points which are in a remote shared folder. This document also explains about assigning an IP address while performing BMR (Bare Metal Recovery) using CA ARCserve D2D.


  • While Performing a BMR (Bare Metal Recovery) with CA ARCserve D2D, you would be initially prompted with options to select the Operating system (x86 / x64) followed by the language and the Keyboard layout. After you make the above selection as per your requirement, you will see the screen as shown below.
  • Here you can browse to the folder to select the recovery point. If you have the recovery point on a remote machine and cannot browse to the folder which has the recovery point, click on 'Cancel' button in the 'Select a folder' dialog.

    Figure 1
  • By default, only the backed up machines that are detected from local volumes are listed here. If you fail to browse the remote shared folder, it may be because the NIC driver is not installed or the IP address is incorrect.
  • If the driver for the network adapter is not installed and if you want to install the network adapter drivers, click on the link ' Click here to launch the load driver utility'.
  • If the driver is loaded fine and you want to assign an IP Address manually, then click on the link 'Click here to launch the IP address configuration utility'. Alternatively you can also launch the same from 'Utilities' -> 'Network Configuration'.

    Figure 2
  • Once you click on the Network Configuration utility, you would see the following screen where you can specify your IP Address, Subnet Mask, Default Gateway and DNS Server information. Click on 'OK' once you specify the details.

    Figure 3
  • If you want to run commands like Ipconfig to check the IP Address or to Ping a remote server, Click on 'Utilities'->'Run'. In the run window type 'cmd' and click on 'OK'.

    Figure 4

    Figure 5
  • This would launch the command prompt. After running the required commands, type exit to close the command prompt.
  • Now you can click on the 'Browse' button to launch the 'Select a folder' dialog. Here you can browse and select the local folder or remote shared folder which has the recovery points.

    Figure 6
  • Now you can select the Recovery Point and click on 'Next' button to proceed with the BMR.

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