arcserve-KB : How to generate an Exchange Granular Restore Catalog before restore?

Last Update: 2016-11-23 16:02:55 UTC


Components:CA ARCSERVE D2D: 16.0
Last Modified Date:    09/07/2011
Document ID:    TEC549794
Tech Document
Title:  How to generate an Exchange Granular Restore Catalog before restore?


If you did not enable the Exchange Granular Restore Catalog option in the backup settings, the Exchange mailboxes may not be displayed when you are trying to browse the mailbox database in a recovery point.

You can generate the Exchange Granular Restore Catalog manually prior to performing the restore, by performing the steps below.


  1. From the CA ARCserve D2D home page (or CA ARCserve D2D Monitor), select Restore.

    The restore methods selection dialog opens.
  2. Click the Restore Exchange Mails option.

    The Restore Exchange Mails dialog opens.

    Figure 1
  3. Navigate to the Exchange mailbox database that you want to restore:

    1. Specify the backup location.

      You can either specify a location, or browse to the location where your backup images are stored. If necessary, enter the User name and Password credentials to gain access to that location.

      You can click green arrow validate icon to verify proper access to the source location.

      The calendar view will highlight (in green) all dates during the displayed time period that contain recovery points for that backup source.
    2. Select the calendar date for the backup image you want to restore.

      The corresponding Exchange mailbox databases for that date are displayed, along with the time of the backup, the type of backup that was performed, and the name of the backup.
  4. Select the Exchange mailbox database that you want to restore and click Next.

    A pop-up message will be displayed informing you that the Exchange Granular Restore catalog has not been generated for the selected database and asking you if you want to generate the catalog now.

    Figure 2
  5. Click Yes to launch the process of generating an Exchange Granular Restore catalog.

    The Exchange Granular Restore catalog for the selected database will be generated. The process of generating a catalog can be very time-consuming, depending upon the size of the database.

    During the catalog generating process, the Job Monitor will display information about the progress and the estimated time remaining.

    Note: If you select No, you will not be able to browse to, or select a granular recovery point.

    As a result you will only be able to perform a full database restore.
  6. When the catalog generating process is finished.

    The Restore Exchange Mails dialog is updated to display a listing of the mailbox content for the selected database.

    The Exchange granular restore can now be continued by selecting the level of Exchange object(s) to be restored (mailbox, folder, or individual mail). You can select the entire content or partial content of the Exchange object to restore. You can select multiple Exchange objects to restore.

    After making the selection click on Next to continue with the restore.

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