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arcserve-KB : Arcserve UDP 5.0 - Software Compatibility Matrix

Last Update: 2016-09-05 03:54:20 UTC

Arcserve Unified Data Protection version 5.0
Compatibility Matrix

Operating Systems support for Arcserve UDP Workstation Edition

Note: The content of this Compatibility Matrix applies to Arcserve UDP and the Arcserve UDP Appliance.

Arcserve Unified Data Protection Server
OS Release Edition Physical machine
Supported Architecture/ServicePack Level
x86 x64
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Small Business Server 2011 (SBS) Not Applicable SP1
Windows 2012 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Windows 2012 R2 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Arcserve Unified Data Protection Console
OS Release Edition Physical machine
Supported Architecture/ServicePack Level
x86 x64
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Small Business Server 2011 (SBS) Not Applicable SP1
Windows 2012 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Windows 2012 R2 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Arcserve Recovery Point Server *
OS Release Edition Physical machine
Supported Architecture/ServicePack Level
x86 x64
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Small Business Server 2011 (SBS) Not Applicable SP1
Server Core Not Applicable
Windows 2012 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Windows 2012 R2 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Supported Database
Database Release Edition x86 x64
SQL Server 2005 Workgroup, Enterprise, Standard, Developer SP3, SP4 SP3, SP4
SQL Server 2008 Enterprise, Standard, Workgroup, Web, Compact, Developer SP1,SP2, SP3 SP1,SP2, SP3
SQL Express Server 2008 Express SP2, SP3 SP2, SP3
SQL Server 2008 R2 Enterprise, Standard, Workgroup, Web, Compact, Developer SP1, SP2 SP1, SP2
SQL Express 2008 R2 Express SP2 SP2
SQL Server 2012 Enterprise, Standard,Web, Business Intelligence, Developer SP1, SP2 13 SP1, SP2 13
SQL Express Server 2012 Express SP1, SP2 13 SP1, SP2 13
SQL Server 2014 Enterprise, Standard,Web, Business Intelligence, Developer
SQL Express Server 2014 Express
Supported Proxy for Host-Based Agentless Backup
OS Release Edition Supported Architecture/ServicePack Level
x86 x64
Windows 2003 R2 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Web Server SP1, SP2
Foundation Server Not Applicable SP1, SP2
Storage Server (WSS) SP1, SP2 SP1, SP2
Small Business Server(Standard Edition) Not Applicable SP1, SP2
Small Business Server(Premium Edition) Not Applicable SP1, SP2
Server Core SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Server Core Not Applicable SP1
Small Business Server 2011 (SBS) Essentials, Standard, Premium Add-on Not Applicable SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Supported Hypervisors for Host-Based Agentless Backup **
Supported Hypervisors Edition Supported Update/ServicePack Level
x86 x64
VMware ESX Server

Arcserve UDP only supports a fully licensed edition of ESX.
ESX\ESXi server 4.1 Update 3
(Only x86 Proxy supports)
 
ESXi server 5.0, Update 1, Update 2, Update 3  
ESXi Server 5.1, Update 1, Update 2, Update 3  
ESXi Server 5.5, Update 1, Update 2 11, Update 3  
ESXi Server 6.0 6 ,Update 1  
VMware vCenter Server and vCenter Server Appliance vCenter Server 5.0, Update 1, Update 2, Update 3  
vCenter Server 5.1, Update 1, Update 2  
vCenter Server 5.5, Update 1, Update 2 11, Update 3  
vCenter Server 6.0 6 ,Update 1  
Windows Server 2008 R2 Hyper-V Standard Not Applicable SP1
Enterprise Not Applicable SP1
Server Core Not Applicable SP1
Data Center Server Not Applicable SP1
Microsoft Hyper-v Server 2008 R2 Microsoft Hyper-v Server 2008 R2 Not Applicable SP1
Windows Server 2012 Hyper-V (Support Clusters also 11) Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 Microsoft Hyper-v Server 2012 Not Applicable
Windows Server 2012 R2 Hyper-V (Support Clusters also 11) Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 R2 Microsoft Hyper-v Server 2012 R2 Not Applicable
Supported Hypervisors for Virtual Standby
Supported Hypervisors Edition Supported udDate /ServicePack Level
x86 x64
VMware ESX Server ESXi server 5.0, Update 1, Update 2, Update 3    
ESXi Server 5.1, Update 1, Update 2, Update 3    
ESXi Server 5.5, Update 1, Update 2 11, Update 3    
ESXi Server 6.0 6 ,Update 1    
VMware vCenter Server and vCenter Server Appliance vCenter Server 5.0, Update 1, Update 2, Update 3    
vCenter Server 5.1, Update 1, Update 2    
vCenter Server 5.5, Update 1, Update 2 11, Update 3    
vCenter Server 6.0 6 ,Update 1    
Windows Server 2008 R2 Hyper-V Standard Not Applicable SP1
Enterprise Not Applicable SP1
Server Core Not Applicable SP1
Data Center Server Not Applicable SP1
Microsoft Hyper-v Server 2008 R2 Microsoft Hyper-v Server 2008 R2 Not Applicable SP1
Windows Server 2012 Hyper-V Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 Microsoft Hyper-v Server 2012 Not Applicable
Windows Server 2012 R2 Hyper-V Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 R2 Microsoft Hyper-v Server 2012 R2 Not Applicable
Browser Support for Arcserve Unified Data Protection Server
Browser Version
Internet Explorer 8
9
10
11
Firefox 3.5.3 and above
Chrome 24.0.1312.56 and above

 
* 1) Arcserve Recovery Point Server is installed via remote deployment when select 'Add a Recovery Point Server' from UI;
2) Arcserve Unified Data Protection Server is also a Recovery Point Server.
 
 
3 Requires Update 2
4 Refer KB to understand limitations with Host Based Agent-less VM Backup
5 Requires Update 3
6 vSphere 6.0 Support
- Requires Update 4
- vSphere 6 is supported only when patch ESXi600-201505001 for ESXi 6.0 is applied. For more information, see VMware ESXi 6.0, Patch Release ESXi600-201505001 (2116125).)
Note for Arcserve Unified Data Protection Server:
All OS supported by physical machine will also be supported as Virtual Machine, as long as the virtualization vendor supports it.
 
All supported SQL Server databases are supported at a local or remote location.
 
** Supported Operating Systems for Protected Virtual Machines of Host-Based Agentless Backup
Arcserve Host-Based Agentless Backup supports all the windows or Non-Windows Virtual Machines which are supported by Hypervisors
Arcserve Host-Based Agentless Backup supports all editions and service packs for the above-described operating systems, which also includes support for all versions of Windows Small Business Server (SBS)
 
Supported Application running inside Virtual Machine (for VMware only) for Host-Based Agentless Backup
Arcserve Host-Based Agentless Backup supports all the Exchange and SQL Server supported by UDP Agent, See the Arcserve UDP v5 agent Compatibility Matrix to view Exchange and SQL server application backup and restore support matrix.
 
Supported Operating Systems for Application Level Restores of Host-Based Agentless Backup
Arcserve Host-Based Agentless Backup can restore data at application level granularity on computers running all operating systems that are supported by Arcserve UDP Agent excluding the following operating systems:
Windows Vista x86 and x64
Windows 7 x86 and x64
Windows 8 x86 and x64
Windows 8.1 x86 and x64
 
Note: Arcserve Host-Based Agentless Backup behaves in this manner because VMware does not support creating application level meta data on the excluded operating systems. (For more information, see Working with Microsoft Shadow Copy in the VMware Virtual Disk API Programming Guide.) However, Arcserve Central Host-Based Agentless Backup can restore data on the excluded operating systems at file system and folder level granularity.
For a complete list of the operating systems supported by Arcserve UDP Agent, see the Arcserve UDP Agent Release Notes file.
 
Application Recovery Support of Host-Based Agentless Backup
For a complete list of all supported application recovery systems, see the Arcserve UDP Agent Compatibility Matrix
VMware VIX API 1.13 is required on Host-Based Agentless Backup proxy server in order to perform the operations like Application log truncation, Pre-Post command and PFC check (Applicable for VMware platform Only) prior to UDP 5.0 Update 2. VIX API is not required from Update 2 onwards for VMware ESXi/VC 5.0 or later.
There are no application level granularity support for Hyper-V VMs. It means you cannot restore only application data from the backup session. However you can perform the entire VM recovery and get the application data back.
For Hyper-V VMs, the application data won't be in consistent state if it does not fulfill the requirements from the Microsoft. To know more about requirements, please visit http://msdn.microsoft.com/en-us/library/dd405549(v=vs.85).aspx)
Refer KB document for vSphere features support with Host Based Agentless backup support
 
Please refer to the KB document to implement Arcserve UDP components on Microsoft Azure VMs
 
Supported Operation Systems for Virtual Standby
Arcserve Central Virtual Standby can manage all windows operating syestems and applications that are supported by Arcserve Unified Data Protection. See the Arcserve Unified Data Protection Agent Compatibility Matrix to view the system requirements for Virtual Standby.
Virtual Standby Monitor/Proxy can be any server on which Arcserve Unified Data Protection windows agent is installed except Foundation Server, Storage Server and Small Business Server (SBS)

Arcserve Unified Data Protection Agent - Windows
OS Release Edition Physical Machine
Supported Architecture/ServicePack Level
x86 x64
File System and Bare Metal Recovery
Windows 2003 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Web Server SP1, SP2 Not Applicable
Small Business Server (SBS) Standard SP1, SP2 Not Applicable
Small Business Server (SBS) Premium SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 Not Applicable
Windows 2003 R2 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Web Server SP1, SP2
Foundation Server Not Applicable SP1, SP2
Storage Server (WSS) SP1, SP2 SP1, SP2
Small Business Server(Standard Edition) Not Applicable SP1, SP2
Small Business Server(Premium Edition) Not Applicable SP1, SP2
Server Core SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Server Core Not Applicable SP1
Small Business Server 2011 (SBS) Essentials, Standard, Premium Add-on Not Applicable SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Professional SP1 SP1
Starter SP1 Not Applicable
Home Premium SP1 SP1
Home Basic SP1 SP1
Windows 8 Basic
Pro
Enterprise
Windows 8.1 Basic
Pro
Enterprise
Supported Platforms for Active Directory GRT
Supported Platforms for Active Directory GRT 11
OS Release Edition Supported Architecture
x86 x64
Windows Server 2008 Enterprise
Datacenter
Windows Server 2008 R2 Enterprise Not Applicable
Datacenter Not Applicable
Windows Server 2012 Datacenter Not Applicable
Standard Not Applicable
Windows Server 2012 R2 Datacenter Not Applicable
Standard Not Applicable
Application Backup and Recovery
Application version OS Release Edition Physical Machine
Supported Architecture/ServicePack level
x86 x64
Exchange
Exchange 2007 SP1 ,SP2, SP3 (Including LCR and CCR support) Windows 2003 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Data Center Not Applicable SP2
Windows 2003 R2 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Data Center Not Applicable SP2
Windows 2008 Standard Not Applicable SP1, SP2
Enterprise Not Applicable SP1, SP2
Data Center Not Applicable SP1, SP2
Small Business Server (SBS) Standard Edition Not Applicable SP1, SP2
Small Business Server (SBS) Premium Edition Not Applicable SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Exchange 2010, SP1, SP2 (including DAG support) Windows 2008 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Small Business Server 2011 (SBS) Standard Not Applicable
Exchange 2010 SP3 (including DAG support) Windows 2008 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Windows 2008 r2 Datacenter Not Applicable SP1
Standard Not Applicable SP1
Enterprise Not Applicable SP1
Windows 2012 Datacenter Not Applicable
Standard Not Applicable
Exchange 2013, SP1 (including DAG support) Windows 2008 R2 Datacenter Not Applicable SP1
Standard Not Applicable SP1
Enterprise Not Applicable SP1
Windows 2012 Datacenter Not Applicable
Standard Not Applicable
Windows 2012 R2 Datacenter Not Applicable
Standard Not Applicable
SQL
SQL Server 2005, SP1, SP2, SP3, SP4 (including database mirroring, log shipping) (Workgroup, Express, Enterprise,Standard, Developer Edition) Windows 2003 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP1, SP2 Not Applicable
Small Business Server (SBS) Premium SP1, SP2 Not Applicable
Web Server SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 Not Applicable
Windows 2003 R2 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Web Server SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Foundation Server Not Applicable SP1
SQL Server 2008, SP1, SP2, SP3, R2, R2 SP1, R2 SP2 (including database mirroring, log shipping) (Workgroup, Express, Enterprise, Standard, Developer Edition) Windows 2003 Standard SP2 SP2
Enterprise SP2 SP2
Datacenter SP2 SP2
Web Server SP2 Not Applicable
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP2 Not Applicable
Windows 2003 R2 Standard SP2 SP2
Enterprise SP2 SP2
Datacenter SP2 SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP2 SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Web Server SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard Not Applicable SP1, SP2
Small Business Server (SBS) Premium SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Small Business Server 2011 (SBS) Standard Not Applicable

SQL Server 2012, SP1, SP2 13

(including database mirroring, log shipping)

(Enterprise, Standard, Developer, Web Edition, Business Intelligence)

AAG is supported from SP2

Windows 2008 Standard SP2 SP2
Enterprise SP2 SP2
Web Server SP2 SP2
Datacenter SP2 SP2
Windows 2008 R2 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Datacenter Not Applicable SP2
Web Server Not Applicable SP2
Foundation Server Not Applicable SP2
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
SQL Server 2014 (including database mirroring, log shipping) (Enterprise, Standard, Developer, Web Edition, Business Intelligence) SQL AAG is supported 10 Windows 2008 Standard SP2 SP2
Enterprise SP2 SP2
Web Server SP2 SP2
Datacenter SP2 SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
Windows 8.1 Basic
Pro
Enterprise
SQL Express 2005 SP1, SP2 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
SQL Express 2005 SP3, SP4 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2008 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2008 SP1, SP2, SP3 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2008 R2, R2 SP1,R2 SP2 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2012, SP1, SP2 13 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
SQL Express 2014 Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
Windows 8.1 Basic
Pro
Enterprise
Oracle
Oracle 11        
Oracle 11g R1 Windows Server 2008 Standard, Enterprise and Datacenter SP2 SP2
Windows Server 2008 R2 Standard, Enterprise and Datacenter Not Applicable SP1
Oracle 11g R2 Windows Server 2008 R2 Standard, Enterprise and Datacenter Not Applicable SP1
Windows Server 2012 Standard, Enterprise and Datacenter Not Applicable
Oracle 12c 12 Windows 2008 R2 Standard, Enterprise and Datacenter Not Applicable SP1
Windows Server 2012 Standard, Enterprise and Datacenter Not Applicable
Windows Server 2012 R2 Standard, Enterprise and Datacenter Not Applicable
Hyper-V*
Windows 2008 Hyper-V   Standard Not Applicable SP1, SP2
Enterprise Not Applicable SP1, SP2
Datacenter Not Applicable SP1, SP2
Server Core Not Applicable SP1, SP2
Windows 2008 R2 Hyper-V   Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Server Core Not Applicable SP1
Microsoft Hyper-v Server 2008     Not Applicable SP1,SP2
Microsoft Hyper-v Server 2008 R2     Not Applicable SP1
Windows Server 2012 Hyper-V   Datacenter Not Applicable
Standard Not Applicable
Microsoft Hyper-v Server 2012     Not Applicable
Windows Server 2012 R2 Hyper-V   Datacenter Not Applicable
Standard Not Applicable
Microsoft Hyper-v Server 2012 R2     Not Applicable


Note: All OS/Applications supported by physical machine will also be supported as Virtual Machine, as long as the virtualization vendor supports it. Arcserve Unified Data Protection Agent supports VM's running on all the Virtualization solutions provided by KVM on Redhat, RHEV, VMware, Microsoft, Citrix and Xen Hypervisoron CentOS.

*Note: For Hyper-V option, if you install Arcserve Unified Data Protection Agent on the Microsoft Hyper-V host server - Unified Data Protection Agent only supports VMs with operating systems that are supported by Unified Data Protection Agent on a physical host.

Browser Support - Windows
Browser Version
Internet Explorer (all rendering modes supported) 8
9
10
11
Firefox 3.5.3 and above
Chrome 24.0.1312.56 and above

Note For Exchange:

Office 365 Exchange is not currently supported with Arcserve UDP


Note For windows:

  1. In this matrix, x64 indicates Advanced Micro Devices AMD64 and Intel 64 processors.
  2. This matrix is applicable to all editions of Arcserve Unified Data Protection Agent.
  3. Arcserve Unified Data Protection Agent is not supported on Itanium based systems.
  4. Arcserve Unified Data Protection Agent supports clustered systems such as MSCS, MSFC, CSV, and Fault Tolerant servers from Update 2.
  5. This matrix is valid for the localized product(s) available for this release, unless otherwise specified, or unless restrictions/limitations are explicitly specified.
  6. All components are supported at the base level (RTM) of the operating systems.
  7. Windows Vista, Windows 7 and Windows 8 is supported on both desktops and laptops.
  8. Please refer to the KB document to implement Arcserve UDP components on Amazon EC2
  9. Please refer to the KB document to implement Arcserve UDP components on Microsoft Azure VMs
  10. SQL AAG Support - Backup and Restore of SQL AAG databases are supported. Refer to User Guide for details.
  11. Requires UDP 5.0 Update 2
  12. For Oracle 12c, Arcserve UDP only support non-CDB(Container Database). Because there is one limitation for Oracle 12c, vssadmin list writers does not enumerate Oracle VSS Writer if the database is one CDB.
  13. Requires UDP 5.0 Update 3

- Supported at the base level (RTM) of the operating system or application.
x - Not supported by Arcserve Unified Data Protection Agent.

Arcserve Unified Data Protection Agent (Linux) version 5.0
Compatibility Matrix

Backup Server - Linux
Operating Systems Editions x86 x64
Red Hat Enterprise Linux 6.0 to 6.5, 6.6 12 Server
CentOS 6.0 to 6.5, 6.6 12 Not Applicable
SUSE Linux Enterprise Server (SLES) 11 to 11 SP3 Server
Oracle Linux Server 6.0 to 6.5, 6.6 12 Not Applicable
Backup Client - Linux
Operating Systems Editions x86 x64
Red Hat Enterprise Linux 5.0 to 5.10, 5.11 12 Advanced Platform, Server
Red Hat Enterprise Linux 6.0 to 6.5, 6.6 12 Server
CentOS 5.0 to 5.10, 5.11 12 Not Applicable
CentOS 6.0 to 6.5, 6.6 12 Not Applicable
Oracle Linux 5.5 to 5.10, 5.11 12 (RHEL compatible kernel only) Not Applicable
Oracle Linux 6.0 to 6.5, 6.6 12 (RHEL compatible kernel only) Not Applicable
SUSE Linux Enterprise Server (SLES) 10 to 10 SP4 Server
SUSE Linux Enterprise Server (SLES) 11 to 11 SP3 Server
Hypervisor (Guest OS Support Only) Operating Systems x86 x64
VMware ESX 4.x , 5.x and 6.x 13(Guest OS Only) Red Hat Enterprise Linux 5.0 to 5.10, 5.11 12
Red Hat Enterprise Linux 6.0 to 6.5, 6.6 12
CentOS 5.0 to 5.10, 5.11 12
CentOS 6.0 to 6.5, 6.6 12
Oracle Linux 5.5 to 5.10, 5.11 12 (RHEL compatible kernel only)
Oracle Linux 6.0 to 6.5, 6.6 12 (RHEL compatible kernel only)
SUSE Linux Enterprise Server (SLES) 10 to 10 SP4
SUSE Linux Enterprise Server (SLES) 11 to 11 SP3
Red Hat Enterprise Virtualization 3.x (Guest OS Only) Red Hat Enterprise Linux 5.0 to 5.10, 5.11 12
Red Hat Enterprise Linux 6.0 to 6.5, 6.6 12
CentOS 5.0 to 5.10, 5.11 12
CentOS 6.0 to 6.5, 6.6 12
Citrix XenServer 6.x (Guest OS Only) Red Hat Enterprise Linux 5.0 to 5.10, 5.11 12
Red Hat Enterprise Linux 6.0 to 6.5, 6.6 12
CentOS 5.0 to 5.10, 5.11 12
CentOS 6.0 to 6.5, 6.6 12
SUSE Linux Enterprise Server (SLES) 10 to 10 SP4
SUSE Linux Enterprise Server (SLES) 11 to 11 SP3
Oracle VM server 3.x (guest OS only) Oracle Linux 5.5 to 5.9, 5.10, 5.11 12 (RHEL compatible kernel only)
Oracle Linux 6.0 to 6.4, 6.5, 6.6 12 (RHEL compatible kernel only)
Red Hat Enterprise Linux 5.0 to 5.10, 5.11 12
Red Hat Enterprise Linux 6.0 to 6.5, 6.6 12


Browser Support - Linux
Browser Version
Internet Explorer (all rendering modes supported) 8
9
10
11
Firefox 3.6.24 and later
Chrome 27.0.1453 and later

Note:

  1. In this matrix, x64 indicates Advanced Micro Devices AMD64 and Intel 64 processors.
  2. This matrix is applicable to all editions of Arcserve Unified Data Protection Agent for Linux
  3. Arcserve Unified Data Protection Agent for Linux is not supported on Itanium based systems.
  4. Arcserve Unified Data Protection Agent for Linux does not support clustered systems and Fault Tolerant servers.
  5. Client Node of Arcserve Unified Data Protection agent for Linux only supports BIOS mode of uEFI enabled systems. And backup server of Arcserve Unified Data Protection agent for Linux support both uEFI mode and BIOS mode of uEFI enabled systems.
  6. SELinux is supported
  7. This matrix is valid for the localized product(s) available for this release, unless otherwise specified, or unless restrictions/limitations are explicitly specified.
  8. All components are supported at the base level (RTM) of the operating systems.
  9. For Xen based hypervisor, both Hardware Virtual Machine (HVM) and Paravirtualized Virtual machine (PVM) are supported.
  10. Please refer to the KB document to implement Arcserve UDP components on Amazon EC2
  11. Please refer to the KB document to implement Arcserve UDP components on Microsoft Azure VMs
  12. Requires Update 2
  13. Requires UDP 5.0 Update 3
  14. Please refer to the KB document to implement Arcserve UDP Components on Guest OS running on VMware vCloud Air
  15. NTT Com Enterprise Cloud:

    Below UDP components are supported on NTT Com Enterprise Cloud. Installing components onto a cloud computer

    • Windows Agent
    • Linux Agent
    • RPS
    • UDP Management Server & Console

    Arcserve UDP agent for Windows and Linux supports working on NTT Com Enterprise Cloud with below notes:
    • All OS/Applications supported by physical machine will also be supported as Virtual Machine, as long as NTT Com Enterprise Cloud supports it.

    • Arcserve UDP Server, Console, Agent and Recovery Point Server (RPS) can reside on NTT Com Enterprise Cloud VMs with below notes:

      i. Allow firewall exceptions for TCP ports 135 , 445 ,8014 , 8015

      ii. UAC need to be disabled for the nodes to be added in the UDP console

x - Not supported by Arcserve Unified Data Protection Agent for Linux.

Cloud Vendor Support For Arcserve Unified Data Protection - Version 5.0

Cloud Vendor Support for File Copy
Cloud Provider Version
Amazon S3 N/A
Windows Azure N/A
Eucalyptus-Walrus 2.0, 2.0.2, 3.0, 3.1, 3.2, 3.4.1, 3.4.2
Fujitsu Cloud A5 (Microsoft Azure) N/A
NIFTY Cloud Storage N/A
Cloudn Object Storage N/A
Cloudian N/A
White Cloud Storage N/A
NEC Object Storage(N) N/A
IIJ GIO Service N/A
Cloud Vendor Support as Cloud Computers (Installing UDP Components into)
Cloud Service (Click here for detailed conditions of support)
Amazon EC2
Microsoft Azure
VMware vCloud Air
NTT Com Enterprise Cloud
FUJITSU Cloud Service K5
 
 
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