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arcserve-KB : P00000798 | UDPV6.5U1 | Copy recovery point miscellaneous problems

Last Update: 2017-11-10 14:20:03 UTC Problem Summary:
1) 

Copy recovery point to azure cloud job is crashing with following error in azure plugin log.

2017-06-21 10:58:08,605 [ERROR] [Thread-39] CAAzureUtils.processException - java.lang.OutOfMemoryError: Java heap space
2017-06-21 10:58:08,605 [ERROR] [Thread-39] CAAzureUtils.processException - java.util.concurrent.ExecutionException: java.lang.OutOfMemoryError: Java heap space
            at java.util.concurrent.FutureTask.report(FutureTask.java:122)
            at java.util.concurrent.FutureTask.get(FutureTask.java:192)
            at com.ca.azure.AzureMultipartWriteClient.uploadObject(AzureMultipartWriteClient.java:94)
            at com.ca.azure.AzureMultipartWriteClient.WriteObject(AzureMultipartWriteClient.java:66)
            at com.ca.AzureLibrary.AzureLibrary.WriteObject(AzureLibrary.java:284)
            at com.ca.AzureLibrary.CAAzurePlugInLibrary.WriteObject(CAAzurePlugInLibrary.java:210)
Caused by: java.lang.OutOfMemoryError: Java heap space


2)
Merge job was skipped because the session is currently locked by the recovery point copy job


Products Affected:
Arcserve UDP6.5 Update 1;

Product Installation Instructions:
Follow below instructions to install the fix.
1. Download P00000798.zip
2. Extract the zip to a temporary location
3. Run P00000798.exe

To resolve merge issue, open and save the settings on agent.​​​


Related Fix List:
Fix (P00000798 for product: Arcserve UDP release: 6.5 Update 1) is available please click here to download and apply.
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