arcserve-KB : P00000734 | UDPV6.0 | BMR doesn't restore all data from virtual standby VM

Last Update: 2017-07-27 13:25:40 UTC

Problem Summary:

Some data or files sometimes lack in the machine which is recovered with BMR from a Virtual Standby VM.

This problem can happen if the virtual disk of the VM is 1TB or larger.

Products Affected:
Arcserve UDP6.0 Update 3;

Product Installation Instructions:

(1) Unzip
(2) On the host machine of Virtual Standby VM, stop UDP Agent service
(3) Wait for HATransServer.exe process to stop
(4) Rename HATransSrvModule.dll at the path :
Program Files\Arcserve\Unified Data Protection\Engine\Bin

(5) Copy the fix of HATransSrvModule.dll to the same path
(6) Start UDP Agent service

Related Fix List:
Fix (P00000734 for product: Arcserve UDP release: 6.0 Update 3) is available please click here to download and apply.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request