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arcserve-KB : P00000734 | UDPV6.0 | BMR doesn't restore all data from virtual standby VM

Last Update: 2017-07-27 13:25:40 UTC

Problem Summary:

Some data or files sometimes lack in the machine which is recovered with BMR from a Virtual Standby VM.

This problem can happen if the virtual disk of the VM is 1TB or larger.



Products Affected:
Arcserve UDP6.0 Update 3;

Product Installation Instructions:

(1) Unzip P00000734.zip
(2) On the host machine of Virtual Standby VM, stop UDP Agent service
(3) Wait for HATransServer.exe process to stop
(4) Rename HATransSrvModule.dll at the path :
Program Files\Arcserve\Unified Data Protection\Engine\Bin

(5) Copy the fix of HATransSrvModule.dll to the same path
(6) Start UDP Agent service



Related Fix List:
Fix (P00000734 for product: Arcserve UDP release: 6.0 Update 3) is available please click here to download and apply.

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