P00000649 / 726 | 17.0/16.5.1 | Manager GUI crash when submitting restore for 2 volumes

Last Update: 2017-11-21 16:41:09 UTC

Problem Summary:

Manager GUI crashes when submitting a restore job.

This problem occurs in some backup data if the restore targets are:
- One whole volume (for example, D:) and 
- some files in the other volume (For example, C:\test\aaa.txt) 

Products Affected:
Arcserve Backup. Affected release :17; 16.5.1;

Product Installation Instructions:

(1) Unzip the zip file
(2) Run the exe file

Related Fix List:
Fix (P00000649 for product: Arcserve Backup release: 17) is available please click here to download and apply.
Fix (P00000726 for product: Arcserve Backup release: 16.5.1) is available please click here to download and apply.