1) Backup of multiple UNC Shares from same server/NAS consumes license per share and not per server. 2) If proxy is enabled to access internet then activation goes to offline instead of online even though it is able to access to internet
Product Installation Instructions:
Steps to apply fix :
1) Download File P00000715.zip and extract zip file. Extracted zip file contains P00000715.exe.
2) Install P00000715.exe
3) Add Proxy Details as mentioned below in Entitlement_windows.property present in location
C:\Program Files\Arcserve\Unified Data Protection\Management\Configuration
PROXY_HOSTNAME=<Customer Proxy Hostname>
PROXY_PORT_NUMBER=<Customer Proxy Port Number>
Related Fix List:
Fix (P00000715 for product: Arcserve UDP release: 6.5) is available please click here to download and apply.