When we choose smtp option in non-English environment, Aladmin.exe goes wrong. "An unsupported operation was attempted." popup happens, and Application error happens
Arcserve Backup 17.5;
Product Installation Instructions:
1. Download P00000665.zip. 2. Unzip P00000665 3. On the Arcserve server, go to X:\Program Files (x86)\CA\SharedComponents\Alert 4. Rename original Aladmin.exe to Aladmin.exe_P00000665, smtpssl.dll to smtpssl.dll_P00000665. 5. Copy the downloaded aladmin.exe of proper language and smtpssl.dll to X:\Program Files (x86)\CA\SharedComponents\Alert
Please note that, the smtpssl.dll is common for ALL languages.
Related Fix List:
Fix (P00000665 for product: Arcserve Backup release: 17.5) is available please click here to download and apply.