arcserve-KB : P00000662 | UDP 6.5 | Activation fails for UDP 6.5

Last Update: 2017-05-30 17:06:16 UTC

Problem Summary:

When we try to activate Arcserve UDP 6.5 (both software setups and Arcserve Appliance), we may get errors like

1. Your arcserve produce is already activated in offline mode. To continue activation online, first deactivate the product in offine mode


2. Your activation is pending authorization


3. Your Arcserve product activation email is not sent due to service error. Retry after some time.

Products Affected:
Arcserve UDP 6.5;

Product Installation Instructions:

Make sure the system is NOT currently activated!
If you want to apply this fix on such a system, first deactivate the server, then apply the patch, then activate again from scratch.

double click the P00000662.exe after unzipping the zip file

Related Fix List:
Fix (P00000662 for product: Arcserve UDP release: 6.5) is available please click here to download and apply.

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